NoVi · Memory Balance Studio
NoVi — Privacy Policy
Effective date: July 14, 2026
1. Information processed by NoVi
Content you create or choose
When you use NoVi, the app may process project titles, text, selected photos, photo copies, weights, hanger positions, rope lengths, structure settings, drafts, previews, exports, archive and deletion status, and other information needed to display and save your memory structures. NoVi uses the system photo-selection flow and does not automatically scan your entire photo library.
Local app and purchase records
NoVi stores certain app preferences, challenge progress, balance calculations, local NoVi Coin balance, coin ledger entries, and purchase or transaction identifiers on the device. These records support local restoration within the same installation, duplicate-transaction protection, and accurate balance updates.
Permission and system choices
NoVi may read the result of a photo-selection permission, the system's App Tracking Transparency status, and app foreground/background lifecycle events so it can complete its launch flow. A denied or restricted ATT choice does not reduce NoVi's local creation, challenge, or purchase features.
2. Network requests and Apple services
The current build performs a real, one-time HEAD request to https://www.apple.com during the custom launch flow. The request helps NoVi handle the requested network and system-dialog lifecycle sequence. It is not a Local Network permission request. As with any request to a public website, Apple may receive ordinary network information such as an IP address, device/network metadata, and request time under Apple's own Customer Privacy Policy.
Optional in-app purchases are processed through Apple's StoreKit and App Store services. NoVi does not receive your full payment-card number. Apple may process payment, purchase, tax, refund, and transaction information as an independent service provider under Apple's Media Services Terms and Conditions and Customer Privacy Policy. NoVi may retain the transaction identifier and related delivery record locally so a successfully verified purchase is not delivered twice.
3. How NoVi uses information
- to create, edit, balance, play, save, archive, restore, delete, and export your local projects;
- to run offline challenges and record local progress;
- to display your local coin balance and ledger, and to deliver eligible Apple purchases exactly once;
- to respond when you voluntarily contact support; and
- to maintain the app's security, reliability, and compatibility on your device.
NoVi does not use your photos or project content for advertising, behavioral profiling, AI training, cross-app tracking, or sale to data brokers.
4. Where information is stored
Project records and structured app data are stored in local app databases. Imported photo copies, previews, drafts, and generated export files are stored in NoVi's local app-support directories. NoVi does not provide a server account or upload these materials to a NoVi cloud service.
If you use the export or share feature, the file is sent to the destination you choose, such as Files, Messages, Mail, or another installed app. The receiving service then handles the file under its own privacy practices. Review the destination before sharing.
5. Sharing and disclosure
NoVi does not sell, rent, or share your local project content with advertisers, data brokers, social networks, or analytics providers. Information may be handled by:
- Apple, when the app contacts Apple's public website during launch or uses App Store and StoreKit services;
- an app or service you select when you intentionally export or share a file; or
- our support mailbox, if you email us. We receive the information you choose to include and use it to answer your request.
Information may also be disclosed when required by law, legal process, or a good-faith need to protect rights, safety, or the integrity of the app.
6. Retention and deletion
Your local data remains on your device until you delete it, use an available in-app deletion or cleanup function, or remove the app. Deleting the app may remove local projects, local settings, transaction history, and local coin balance. Standard cache cleanup is designed not to delete saved projects, original photos, or the coin ledger.
If you contact support by email, we may retain the correspondence for as long as reasonably necessary to respond, keep records of support, resolve disputes, or meet legal obligations. Apple controls retention of App Store and payment records under its own policies.
7. Your choices
- Choose whether to select and import a photo. You can deny photo access or cancel the system picker.
- Choose whether to export or share a project and which destination receives it.
- Review, edit, archive, restore, or delete local projects using NoVi's available controls.
- Manage the system ATT choice in iOS Settings. NoVi does not use tracking, advertising, attribution, or cross-company data linkage in the current product.
- Contact NoVi about privacy questions or a data request at the address below. Because NoVi has no account or NoVi cloud database, we generally cannot recover local data that has been deleted from your device or identify a local record from a remote server.
8. Security
NoVi uses ordinary platform storage and atomic local file operations intended to reduce incomplete saves. No method of storage or transmission is completely secure, and NoVi cannot guarantee that local data will never be lost, accessed, or corrupted. Keep independent copies of important exports.
9. Children and third-party services
NoVi is not designed to request an account or knowingly collect personal information from children. Parents or guardians should supervise use where appropriate. Apple services, the system photo picker, and any app chosen through sharing are third-party services; their own terms and privacy policies apply to information they handle.
10. Changes to this Privacy Policy
We may update this Policy when NoVi's features, platform requirements, or data practices change. The effective date at the top will be updated when the Policy changes. If a change is material, we will provide notice through an appropriate in-app or distribution-channel notice when practical.
11. Contact
For privacy questions, data requests, or concerns about NoVi's handling of information, contact:
support@novi-memory.com